Rambo Policies

Return Policy

If you are not satisfied with your Rambo Bikes Product, you may return the UNUSED item within 30 days from order date for a refund or replacement.

To qualify for refund or replacement, unused products must be returned in their original packaging with all tags, stickers, and product accessories attached.

Return Process:

  • Contact Wired Wheels at hello@wiredwheelsstore.com to obtain an RA number and return shipping address (Rambo warehouse).
  • Provide us with your order information and reason for the return.
  • Returns must include the issued RA Number on the box and will not be accepted without this number.
  • Then return your Unused product, in its original box with all tags, accessories, manuals, stickers, and accessories within 30 days of the purchase date for an exchange or refund.
  • Non-defective returns will be charged a 20% restocking fee.
  • Returns without the complete original packaging will not be accepted.
    Shipping and handling is non-refundable except in the case of defective merchandise.
  • Shipping and insurance for returned merchandise must be pre-paid by the customer via UPS or FedEx.
  • Please allow 4-6 weeks from the date we receive the return for credit check. This refund will be less your original shipping fee as well as the 20% restocking fee.

For further information, please contact us at hello@wiredwheelsstore.com